Question 1

Who are we?

Accepted Answer

Doctor Stat is an online telemedicine portal where you can have access to a board certified physician in your area 24 hours a day, 7 days a week.

Question 2

What conditions do we treat?

Accepted Answer

We treat common, easily diagnosable day to day medical problems. You may view the list of treatments we offer on the menu tab. We can provide an audio/video consultation and send an electronic prescription to the pharmacy of your choice.

Question 3

Why should i use Doctor Stat instead of going to my primary care physician?

Accepted Answer

Telemedicine can help treat a range of medical conditions. It is most successful when a person seeks care from a qualified physician and provides clear details about their symptoms.
Some other benefits of telemedicine include:
 • Lower costs: Some research suggests that people who use telemedicine spend less time in the hospital, providing cost savings. Also, less commuting time may mean fewer secondary expenses, such as childcare and gas.
 • Improved access to care: Telemedicine makes it easier for people with disabilities to access care. It can also improve access for other populations, including older adults, people who are geographically isolated, and those who are incarcerated.
 • Preventive care: Telemedicine may make it easier for people to access preventive care that improves their long-term health. This is especially true for people with financial or geographic barriers to quality care. For instance, a 2012 study of people with coronary artery disease found that preventive telemedicine improved health outcomes.
 • Convenience: Telemedicine allows people to access care in the comfort and privacy of their own home. This may mean that a person does not have to take time off of work or arrange childcare.
 • Slowing the spread of infection: Going to the doctor’s office means being around people who may be sick, often in close quarters. This can be particularly dangerous for people with underlying conditions or weak immune systems. Telemedicine eliminates the risk of picking up an infection at the doctor’s office.

Question 4

How much does it cost?

Accepted Answer

Yes, there will be charges to utilize our providers. The charges are modest, and usually comparable to or slightly above the co payment you will pay while visiting an emergency room or primary care physician’s office. The charge for common conditions start at $39.99 and higher for other conditions. You will pay us a consultation fee, and you will pay for the prescription separately at the pharmacy you select.

Question 5

Do you refill prescriptions?

Accepted Answer

Yes, you will be required to fill in your complete medical history and the medication you have been taking. No narcotic or controlled substances will be refilled. We can typically provide a short term refill for most non-narcotic medications. There will be no charge if the refill request is denied by the providers. Please keep the bottles of your medications in front of you at the time of discussion with a physician, to verify the exact name and dosage of the medications.

Question 6

Will my medical records be transferred?

Accepted Answer

Yes. We are able to send your records to your primary care physician upon receiving a request and authorization from you.

Question 7

Will the informations i provide be kept confidential?

Accepted Answer

Yes. Your information is kept confidential. We will only release records if authorized by you.

Question 8

What happens if my condition gets worse or does not improve after a prescription from us?

Accepted Answer

Our providers can treat only common, self-diagnosable conditions. Our providers do not provide any assurance or guarantee that the advice and prescription provided will lead to your improvement. If your condition does not improve within 48 hours, or worsens during this time, you should go to the nearest emergency room or contact your primary care physician.

Question 9

Do you accept insurance payment?

Accepted Answer

No we do not accept insurance , we only accept major credit and debit card, Paypal and 
FHA/FSA CARDS

Question 10

Can I get a medical excuse for a sick day off?

Accepted Answer

Yes. We will be happy to provide you written notification that you were treated by us, and this note along with proof of purchase from a pharmacy can be submitted to your employer or whomever else it may concern. We do not provide or fill paperwork for any long term disability or prolonged absence from work.

If you are experiencing a medical emergency CALL 911 or report to your nearest EMERGENCY DEPARTMENT!

NO SCHEDULED CONTROLLED SUBSTANCES PRESCRIPTIONS (for Mental Health and Pain Management)